FAQ
1. Can I get a refund for products that are not suitable or have problems?
If there is a problem with the product, and the product is not suitable for the situation we support refund return.
2. What you worry most about when buying products is after-sales service. What is your process?
This aspect we have strict guarantee, if there is a problem you can contact our salesman at any time, he will solve the problem for you.
3. How to ensure that your products are certified by the state?
Our products are products with national patent certificates, and we are factory direct sales of products will not go through other turnover links, to ensure that you get a first-hand product.
4.What will you do if the delivery is late?
According to the cooperation requirements between us and the customer, if the delivery is delayed due to our reasons, we will make corresponding compensation clauses.
5. Are you responsible for the damage and loss of products in transit? What is the replacement cycle after breakage?
If there is any damage or loss of products during transportation, we will take full responsibility for it, which has nothing to do with you. We provide a year of product maintenance and after-sales service forever.